Privacy Policy

Voipsterra – Secure, Trusted & Compliant Telecom Services

At Voipsterra, we respect your privacy and are fully committed to protecting your personal and business data. This Privacy Policy explains in detail how we collect, use, store, and safeguard your information when you use our VoIP and telecom services.

1. INFORMATION WE COLLECT

We collect various types of information to provide high-quality telecom services and improve user experience.

• Full name, company name, and contact details
• Email address and phone number
• Billing and payment information
• IP address, device type, and browser information
• Call logs, SMS logs, and usage records
• Customer support communications

2. HOW WE USE YOUR INFORMATION

Your data is used only for legitimate business and service improvement purposes.

• To provide and maintain telecom services
• To process billing and payments
• To improve system performance and reliability
• To offer technical support and customer assistance
• To detect and prevent fraud or misuse
• To send important service notifications and updates

3. DATA PROTECTION & SECURITY

We implement strong security measures including encryption, monitoring systems, and secure servers to ensure your data is fully protected against unauthorized access, alteration, or loss.

4. COOKIES POLICY

Our website uses cookies to enhance user experience, analyze traffic, and improve functionality. You can disable cookies in your browser, but some features may not work properly.

5. DATA SHARING

We do not sell or trade your personal information. Data may only be shared with trusted service providers or legal authorities when required by law.

6. DATA RETENTION

We retain your data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. YOUR RIGHTS

• Access your personal data
• Request correction or deletion
• Opt-out of marketing communications
• Request data portability

8. CHANGES TO THIS POLICY

Voipsterra may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

9. CONTACT US

Email: support@voipsterra.com